Electronic POD system a success for Robins Transport

Robins Transport becomes first company to benefit from transport technology collaboration

DA Systems, a leading UK provider of transport software solutions and SCS Multifreight, a supplier of logistics software & freight forwarding systems since 1980, have combined their NX Transport mobile data and MultiFreight road haulage systems to enable Robins Transports’ users to receive real-time information, at every stage of the delivery process. Robins Transport is an airfreight haulage supplier, based at Manchester Airport. Operating ERTS facilities, container/pallet de-vanning and onward distribution as well as a just in time collection system it is key that their customers are kept advised, every step of the way.

DA Systems’ NX Transport provides a comprehensive, proven and cost-effective platform for in-cab communications, data collection, automated POD capture and consignment tracking, together now with the tools to integrate seamlessly into SCS MultiFreight’s road distribution modules.

This new joint system now allows Robins Transport’s operations staff to check availability and to allocate vehicles, at the touch of a button, direct from their booking screen. Real-time updates are communicated back as jobs are collected and delivered, so exceptions can be easily anticipated. Progress updates can be made available to customers - saving time for Robins Transports’ operators and ensuring the highest levels of customer service.

Robins Transport is able to efficiently manage its resources as time consuming data entry is eliminated with the direct logging of electronically signed PODs against each job. The system also automatically triggers the invoicing process as soon as each electronic POD is received - which greatly improves cash-flow and eliminates any delivery disputes. After a successful six month trial all parties claim to be happy with the results and the system is fully live and functioning seamlessly.

Tom Clayton, managing director at SCS MultiFreight said, “We are always looking for innovative ways to add value for customers, so when we learnt about the DA Systems’ NX Transport product we were keen to explore the possibilities. DA Systems has worked closely with us to ensure that the integration is both robust and responsive and the solution is highly functional, whilst easy to use.”

Dave Upton, managing director at DA Systems said, “This is a great example of successful technology collaboration, demonstrating the additional benefits that integrated mobile data has to offer throughout the supply chain. It has been a pleasurable and rewarding process working with SCS Multifreight since NX Transport and Multifreight were identified as being such a complementary fit.”

Phillip Curran, managing director at Robins Transport commented, “The new system provides a dual commercial benefit in terms of efficiency improvements to our processes and an improved experience for our customers - as they receive information and updates on a real-time basis. The system surpassed all our expectations, in terms of the cost savings it has delivered from the business’ operations. This technology has allowed us to compete more effectively in the market and its key features have helped us win new, previously unattainable, contracts.”